FAQ’s

Orders & Shipping

FREQUENTLY ASKED QUESTIONS

How long does delivery take?

Orders within Saudi Arabia typically arrive in 2–5 business days. International delivery may take 7–12 days, depending on location.

How can I track my order?

Once your order is shipped, you will receive a tracking link via email or SMS with real-time updates.

Do you deliver outside Saudi Arabia?

Yes, we offer international shipping to selected countries. Shipping options will appear at checkout.

Can I change my shipping address after placing an order?

You may change your address within 2 hours of placing the order by contacting us at info@almirahboutique.com.

Do you offer Cash on Delivery (COD)?

Yes, COD is available within Saudi Arabia for selected items. It will appear as a payment option during checkout.

Returns & Refunds, Products & General Information

FREQUENTLY ASKED QUESTIONS

What is your return policy?

We accept returns within 7 days of delivery if the item is unused, unwashed, and in original condition.

How do I request a return or exchange?

Email us at info@almirahboutique.com or fill out the Contact Form, and we’ll guide you through the process.

Are there any items not eligible for return?

Yes, intimate wear, clearance items, and customized products are non-returnable for hygiene and policy reasons.

How will I get my refund?

Refunds are processed via your original payment method within 5–7 business days after the item is received and approved.

Can I exchange an item for a different size or color?

Yes, exchanges are possible within 7 days if stock is available. Contact us early for a smooth process.

How do I choose the right size?

Each product has a Size Guide on its page. If you're unsure, our team can help — just contact us before ordering.

Are your products locally made or imported?

We source from trusted local and international designers who specialize in modest and elegant fashion.

Do you offer gift wrapping or custom notes?

Yes! You can request gift wrapping or add a personal message during checkout.

Can I pre-order out-of-stock items?

For selected products, pre-orders are available. Please email us for availability and estimated delivery times.

How can I contact customer support?

You can reach us at info@almirahboutique.com or through the Contact Us page — we usually reply within 24 hours.

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